Welcome to Spiky Sips! Before you embark on your exhilarating journey through our mocktail wonderland, we want to ensure that you have a clear understanding of our Terms and Conditions. By accessing or using our website and services, you agree to comply with these terms. Let’s dive in:

1. Acceptance of Terms: By using Spiky Sips’ website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety.

2. Product Information: While we strive to provide accurate and up-to-date information about our products, Spiky Sips is not responsible for any inaccuracies or omissions. Product availability and details may change without prior notice.

3. Ordering and Payment: Placing an order with Spiky Sips constitutes an offer to purchase our products. Payment must be made at the time of order placement. We accept various payment methods, which will be outlined during the checkout process.

4. Shipping and Delivery: We offer shipping to specific regions as indicated during the checkout process. Shipping times and fees may vary based on your location. Once your order is dispatched, you will receive a tracking number to monitor its progress.

5. Returns and Refunds: We take great care in preparing and packaging our products. If you receive a damaged or incorrect item, please contact us within 72 hours of delivery. Refunds or replacements will be processed on a case-by-case basis.

6. Use of Content: The content provided on the Spiky Sips website, including text, images, and graphics, is protected by copyright laws. You may not use, reproduce, or distribute our content without obtaining permission from us.

7. Privacy and Data Security: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

8. Limitation of Liability: Spiky Sips is not liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of our website or products.

9. Changes to Terms: We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.

10. Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

By engaging with Spiky Sips, you’re embarking on a sensational journey of flavours and excitement. We’re thrilled to have you on board and can’t wait to share our mocktail magic with you. If you have any questions or concerns, feel free to reach out to our friendly customer support team. Cheers to unforgettable mocktail experiences and Spiky Sips adventures!